CareConnect - Guidance on enrollment for CSPP/CCTR Families

Access CareConnect Provider mobile app (iOS and Android) or CareConnect Provider Web.

Question:
How should I handle enrolling families with only CSPP or CSPP and CCTR?

Answer:
With the latest eligibility changes between CCTR and CSPP, we will proceed as follows:

1. Family is only CSPP
   
   
   1. A new family being enrolled:
        - Set the recertification date to 24 months out from certification.
        - If the student ages out before recertification, entering a recertification date will depend on your organization's policy.
      
      
   2. Families with existing care:
      - Please adjust the recertification date for an extra 12 months.
      - If the student ages out before recertification, entering a recertification date will depend on your organization's policy.
      
      
2. The family has CSPP and CCTR - In CareConnect, the Recertification date is tied to the family and not an individual student.
   
   
   1. New families being enrolled and families with existing care:
        - Set the recertification date for the CCTR student since it will be the closest date or whichever one comes first.